1. GENERAL TERMS AND CONDITIONS
The following Terms and Conditions regulate the rights and duties of parties following from a purchase contract between the seller UKNOW s.r.o. and the buyer. The subject of the contract is buying and selling of goods on the website of the online shop of the seller.
1.1 The seller means the company UKNOW s.r.o., Bojnicka cesta 400/12, Prievidza 971 01, Slovak Republic registered in the Business Register of the District Court Bratislava 1, Section: Sro, File No.: 34027/R, Co. Reg. No.: 50 641 409, e-mail: firstname.lastname@example.org (hereafter referred to as “the seller“).
1.2 The buyer means every person or a legal entity who has submitted an electronic order processed by the system of the online shop and has entered into a distant purchase contract with the seller.
1.3 The buyer gives a consent to these Terms and Conditions by confirming their order on the website of the seller. The Terms and Conditions in force on the day of entering into a purchase contract are an inseparable part of the purchase contract.
2.1 The buyer can place an order for the goods as follows:
– by filling in and submitting a form on the website of the seller via the shopping basket on the website of the seller,
2.2 Subsequently, within 24 hours the latest after submitting the order, the buyer receives to their email address a confirmation email letter with additional information about the availability and delivery time of the goods. The buyer acknowledges that all confirmed orders are binding.
2.3 By submitting the order the buyer undertakes to accept the ordered goods and pay the agreed price.
2.4 The seller undertakes to deliver the goods based on the buyer’s order at the agreed quantity, quality and price.
2.5. The Seller reserves the right to refuse to accept or to cancel an Order or a part of an Order in the following situations:
The Goods are no longer produced or delivered;
The Service cannot be provided or the Goods cannot be delivered due to a force majeure event;
The customer has not paid the purchase price as specified on the Order;
The Seller’s supplier has made a significant change in the price of the Goods or Service.
If the full purchase price or any part thereof has already been paid, this amount will be refunded to the person who paid it.
The seller is entitled to proper and timely payment of the purchase price from the buyer for the goods.
3.1 The seller is not a VAT payer.
3.2 The basic price of the order includes the cost of delivery of goods depending on which delivery method is selected by the buyer. Packing charges are included in the price of transport.
4.1 The buyer can choose a payment method:
Pay Pal payment
Card Pay payment
4.2 The payment is possible in Euro currency only.
4.3 The seller sends a tax document (invoice) to the buyer via e-mail within 24 hours the payment is made.
5. DELIVERY OF GOODS
Product availability and the shipment are listed by the product on the internet website of the online shop.
5.1 The Goods will be delivered according to the availability of the product and the Seller’s operational abilities within the shortest possible timeframe, generally within 30 (thirty) working days.
5.2. The Seller arranges for the worldwide shipment of the goods. The packing and shipping costs are fully borne by the Buyer. The prices for transport are specified inclusive of VAT.
5.3 The place of delivery is determined in the buyer´s order. The buyer is required to take the goods in a place that was determined by the order as the place of delivery. By delivering the goods to the designated place the supply is met.
5.4 The goods are appropriately packaged and secured. The buyer is required to check the goods at the time of delivery.
5.5 The buyer is entitled to withdraw from the contract in the event of non-delivery of the goods by the seller within the period specified by the seller. The seller is obliged to refund the buyer the part of the price that has been paid. This has to be done in the period of 30 days of receipt of the contract withdrawal by wire transfer to a bank account of the buyer determined by the buyer.
6. PERSONAL DATA PROTECTION
6.1 All personal data provided by customers within ordering of goods or registering via the online shop email@example.com are collected, processed and stored in compliance with the Act No. 122/2013 Coll. on data protection.
6.2 By submitting the order, or more precisely by entering into the purchase contract, the customer in compliance with the Act No. 122/2013 Coll. gives consent to the seller to process, collect and store their personal data for the purpose of entering into the purchase contract, meeting orders and related communication with the customer, but also after a successfully fulfilled order for the purpose of performance of the purchase contract and keeping a record (e.g. handling claims, accounting etc.). This consent is granted until revoked in writing by sending the notice of revocation. The personal data are processed in the following scope: name, surname, address, telephone number, e-mail address. The customers are entitled to access and edit their personal data, as well as exercise other legal rights pertaining thereto. The seller does not provide, publish nor disclose the personal data of customers to third parties, with the exception of companies providing distribution of ordered goods, to whom the personal data of customers are given in a limited scope necessary for the purpose of goods delivery.
15 January 2017